Ennova videos ennovainsight@ennova.com https://videos.ennova.com en-us Visualplatform http://blogs.law.harvard.edu/tech/rss Ennova videos episodic no https://videos.ennova.com/files/rv1.960/sitelogo.gif https://videos.ennova.com http://videos.ennova.com/how-cx-mature-is-your-company <p>With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator of the degree to which customer experience is on your organization's agenda.&nbsp;&nbsp;<br>Check out the benchmark and get advice for your CX-work - take the test:<br><br><a href="https://www.ennova.com/en/customer-experience-maturity">https://www.ennova.com/en/customer-experience-maturity</a> <br></p><p><a href="http://videos.ennova.com/how-cx-mature-is-your-company"><img src="http://videos.ennova.com/64968580/82697681/fab7acd1149b73d7a9f615f72d610887/standard/download-12-thumbnail.jpg" width="75" height=""/></a></p> http://videos.ennova.com/photo/82697681 Mon, 23 Jan 2023 08:16:08 GMT How CX-mature is your company? With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator of the degree to which customer experience is on your organization's agenda.Check out the benchmark and get advice for your CX-work - take the test:https://www.ennova.com/en/customer-experience-maturity With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator of the degree to which customer experience is on your organization's agenda.Check out the benchmark and get advice for your CX-work - take the... Ennova videos 01:15 <p>With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator of the degree to which customer experience is on your organization's agenda.&nbsp;&nbsp;<br>Check out the benchmark and get advice for your CX-work - take the test:<br><br><a href="https://www.ennova.com/en/customer-experience-maturity">https://www.ennova.com/en/customer-experience-maturity</a> <br></p><p><a href="http://videos.ennova.com/how-cx-mature-is-your-company"><img src="http://videos.ennova.com/64968580/82697681/fab7acd1149b73d7a9f615f72d610887/standard/download-12-thumbnail.jpg" width="75" height=""/></a></p> customer experience cx CX - Champion Score CX maturity http://videos.ennova.com/new-cx-platform-supporting-your-cx <p>The&nbsp;new CX Platform is designed for you to easily translate insights into actions and focus on delivering great customer experiences in your organization. <br><br>The platform also helps you identify your customers at risk, so you can act on it before it is too late and they churn.&nbsp;Watch the video and see how the new CX Platform can support your work with customer experience furthermore.&nbsp;</p><p><a href="http://videos.ennova.com/new-cx-platform-supporting-your-cx"><img src="http://videos.ennova.com/64968578/77633314/4d6e7d24c6ee5528af57afe8ab916c98/standard/download-8-thumbnail.jpg" width="75" height=""/></a></p> http://videos.ennova.com/photo/77633314 Fri, 02 Sep 2022 10:43:54 GMT New CX Platform supporting your CX program from A to Z Thenew CX Platform is designed for you to easily translate insights into actions and focus on delivering great customer experiences in your organization. The platform also helps you identify your customers at risk, so you can act on it before it is too late and they churn.Watch the video and see how the new CX Platform can support your work with customer experience furthermore. Thenew CX Platform is designed for you to easily translate insights into actions and focus on delivering great customer experiences in your organization. The platform also helps you identify your customers at risk, so you can act on it before it... Ennova videos 02:20 <p>The&nbsp;new CX Platform is designed for you to easily translate insights into actions and focus on delivering great customer experiences in your organization. <br><br>The platform also helps you identify your customers at risk, so you can act on it before it is too late and they churn.&nbsp;Watch the video and see how the new CX Platform can support your work with customer experience furthermore.&nbsp;</p><p><a href="http://videos.ennova.com/new-cx-platform-supporting-your-cx"><img src="http://videos.ennova.com/64968578/77633314/4d6e7d24c6ee5528af57afe8ab916c98/standard/download-8-thumbnail.jpg" width="75" height=""/></a></p> Customer Experience Ennova Suite Platform http://videos.ennova.com/kvadrat-case <p>Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer Experience surveys at a strategic level to leverage their customer satisfaction and understand how it relates to the Employee Experience. Also learn why they have chosen to perform more frequent surveys.</p><p><a href="http://videos.ennova.com/kvadrat-case"><img src="http://videos.ennova.com/64968555/72180485/96cd318c05b622c8b750a5b87070e3dd/standard/download-58-thumbnail.jpg" width="75" height=""/></a></p> http://videos.ennova.com/photo/72180485 Mon, 06 Dec 2021 12:56:34 GMT Kvadrat case Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer Experience surveys at a strategic level to leverage their customer satisfaction and understand how it relates to the Employee Experience. Also learn why they have chosen to perform more frequent surveys. Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer Experience surveys at a strategic level to leverage their customer satisfaction and understand how it relates to the Employee Experience. Also learn why... Ennova videos 05:18 <p>Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer Experience surveys at a strategic level to leverage their customer satisfaction and understand how it relates to the Employee Experience. Also learn why they have chosen to perform more frequent surveys.</p><p><a href="http://videos.ennova.com/kvadrat-case"><img src="http://videos.ennova.com/64968555/72180485/96cd318c05b622c8b750a5b87070e3dd/standard/download-58-thumbnail.jpg" width="75" height=""/></a></p> case casestudy customer experience customer experience survey customer insights customer relation survey customer satisfaction CX http://videos.ennova.com/see-how-industriens-pension-use <p>A deeper insight into member satisfaction and an important benchmark.<br> With a goal of being among the pension companies with the greatest member satisfaction, Industriens Pension needed a member survey that could give them a comprehensive picture and ensure results that could be used strategically and, not least, for taking active measures in the work going forward.</p><p><a href="http://videos.ennova.com/see-how-industriens-pension-use"><img src="http://videos.ennova.com/64968569/68404268/545d1ba78cc7238e0a44159b03a2bab8/standard/download-4-thumbnail.jpg" width="600" height="338"/></a></p> http://videos.ennova.com/photo/68404268 Mon, 26 Apr 2021 12:49:26 GMT See how Industriens Pension use customer insight for their future business model A deeper insight into member satisfaction and an important benchmark. With a goal of being among the pension companies with the greatest member satisfaction, Industriens Pension needed a member survey that could give them a comprehensive picture and ensure results that could be used strategically and, not least, for taking active measures in the work going forward. A deeper insight into member satisfaction and an important benchmark. With a goal of being among the pension companies with the greatest member satisfaction, Industriens Pension needed a member survey that could give them a comprehensive picture... Ennova videos 04:25 <p>A deeper insight into member satisfaction and an important benchmark.<br> With a goal of being among the pension companies with the greatest member satisfaction, Industriens Pension needed a member survey that could give them a comprehensive picture and ensure results that could be used strategically and, not least, for taking active measures in the work going forward.</p><p><a href="http://videos.ennova.com/see-how-industriens-pension-use"><img src="http://videos.ennova.com/64968569/68404268/545d1ba78cc7238e0a44159b03a2bab8/standard/download-4-thumbnail.jpg" width="600" height="338"/></a></p> Casestudy Customer Experience Customer experience survey Customer insight Customer satisfaction CX Industriens Pension Members Experience MX http://videos.ennova.com/what-is-cx-pro <p>One of the great challenges with making customer surveys is that it becomes measurement for the sake of measurement. With CX PRO we guide the users towards a sound understanding of the results by making a survey that is relevant, meaningful and brief instead of quantity or frequency.&nbsp;</p><p><a href="http://videos.ennova.com/what-is-cx-pro"><img src="http://videos.ennova.com/64968555/68404930/7b33e6c7ec80f08fd4826a654d759094/standard/download-4-thumbnail.jpg" width="600" height="338"/></a></p> http://videos.ennova.com/photo/68404930 Tue, 06 Aug 2019 00:00:00 GMT What is CX PRO? One of the great challenges with making customer surveys is that it becomes measurement for the sake of measurement. With CX PRO we guide the users towards a sound understanding of the results by making a survey that is relevant, meaningful and brief instead of quantity or frequency. One of the great challenges with making customer surveys is that it becomes measurement for the sake of measurement. With CX PRO we guide the users towards a sound understanding of the results by making a survey that is relevant, meaningful and... Ennova videos 01:56 <p>One of the great challenges with making customer surveys is that it becomes measurement for the sake of measurement. With CX PRO we guide the users towards a sound understanding of the results by making a survey that is relevant, meaningful and brief instead of quantity or frequency.&nbsp;</p><p><a href="http://videos.ennova.com/what-is-cx-pro"><img src="http://videos.ennova.com/64968555/68404930/7b33e6c7ec80f08fd4826a654d759094/standard/download-4-thumbnail.jpg" width="600" height="338"/></a></p> Customer Experience Ennova CX Pro